What types of information does StudioNow collect when I use its website and services?
Information you create or provide to us:
When you create a StudioNow Account, you provide us with personal information that includes your full name, email address, a password, and potentially payment information for your account. We also collect the content you create, upload, or receive from others when using our services, such as requests for proposals for projects and bids submitted in response to those proposals.
Information we collect as you use our services:
We also aggregate bid data, but do not use or store it in any way that can be used to identify any particular user or individual.
How does StudioNow use the data it collects?
We use the information we collect to:
We may disclose personal information to Affiliates for marketing or administrative purposes. We may collect aggregate data in connection with our services and share this information with Advertisers and other business partners of ours and/or our Affiliates.
We may also disclose your personal information to third parties (referred to herein as “operational service providers”) for the purpose of administering and maintaining our services, features, functions and operations. We require our operational service providers protect your privacy and not disclose your personal information to third party marketers not associated with our website and service. Additionally, such operational service providers are not permitted to use your personal information for their own marketing or promotional purposes.
These operational service providers include: Encoding.com (video encoding services), Sendgrid (email services), New relic (error tracking services), Zendesk (tech support services), FullStory (error tracking services), PaperTrail (error tracking services), MixPanel (user/customer experience services), Segment (user/customer experience services), and Google Analytics (user/customer experience services).
We will not share your personal information without your consent, unless it is to:
We may share non-personally identifiable, aggregated data with our partners for business purposes such as analyzing trends in the video production industry.
How can I manage and control the privacy of my personal information collected?
You can review and update your information and any content that you have created any time you are logged in.
You can delete your account at any time by emailing firstname.lastname@example.org, whereupon we will permanently delete all personal data we possess or store.
You can export your personal information at any time into a portable file format.
You can control who can view your content and submissions by limiting the projects or content that you submit.
What security measures does StudioNow take against hacking or theft?
We built our system and platform with strong security features that continuously protect your data and personal information. We gain insights from maintaining our services that help us detect and block security threats from affecting you. If we do detect a risk that we believe you should know about, we will notify you and guide you through steps to stay better protected.
We work hard to protect you and StudioNow from unauthorized access, alteration, or destruction of data and personal information we hold, including:
When does this policy apply?
How will I know if StudioNow changes this policy?
If you have any questions about this policy, please contact us at email@example.com.
[Revision 00058462.1, 2018-06-06]